Joseph Cabral

84 Webster Street 

Fall River, MA 02723 

(C) 508-837-0887 (H) 508-678-1835 or email:  JCasey527@gmail.com

 

Professional Experience

 

2013-2014AeroTEK (VitalMED and Calorique)Lakeville and West Wareham, MA

·               General warehouse work using stand-up forklift

·               Packed/unpacked merchandise

·               Repackaged medical supplies

·               Prepared packages with shipping labels

·               Worked in clean room to repackage sterile medical supplies

2005-2012COMMONWEALTH OF MASSACHUSETTSNorfolk, MA

Computer Tutor/IT Administrator

•Helped prepare men for the IC3 Certification Exam

•Helped prepare men for the MOS Certification Exam

•Added updates to Microsoft OS’s and Office Suite

•Reviewed and signed-off on project

2003-2004COMCAST CORPORATIONNew Bedford, MA

Customer Service Representative

•Provided customer service for the company’s cable TV division

•Resolved billing and technical issues

2001-2002DRAGON SYSTEMS/Newton, MA

LEARNOUT & HAUSPIE                                                                                    Burlington, MA

              Customer Service Representative/IT Technician/Value-added Reseller

•Provided IT support for the company’s Natural Speaking ® program

•Provided specialized training and support for those who purchased the “Value-Added Resale” option

•Provided technical support for the company’s Kurweil 3000 application

•Reported customer complaints, concerns, suggestions, and program bugs directly to the company’s engineers

1999-2001STREAM INTERNATIONAL (formerly Corporate Software)                            Canton, MA

Customer Service Representative/IT Technician/Certified Trainer

•Trained 40 employees to support Morgan Stanley Dean Witter

•Provided IT support for Morgan Stanley Dean Witter

•Provided IT support for Corporate Software, Inc.

•Provided technical support for Microsoft EXCEL

1998-2001THE PC DOCTORFall River, MA

•Diagnosed computer problems

•Unsoldered faulty component(s) and wire(s) from PCBs

•Soldered new component(s) and wire(s) onto PCBs

•Repaired cracked PCBs and/or damaged lands and traces with solder and wires

•Reworked and rewired PCBs using Dremel® tool, X-Acto knife, hand tools, solder, and wire

1993-1998LTX CORPORATIONWestwood, MA

MIL-STD-2000, 2001 CERTIFIED Instructor of Electronic Prototype Assembly and Soldering

•Trained employees to assemble PCBs using Through-hole and Surface-mount soldering techniques

•Assembled prototype PCBs for the company's engineers

•Transitioned the company from rosin-core solder to "clean" solder according to Federal Regulations

•Performed rework and repair on PCBs and verified quality assurance

1988-1993SPEARS ASSOCIATES (Now owned by Sipican in Marion, MA)Norwood, MA

Cable Assembler

•Prepared, soldered, hydro-tested, and repaired cables for towed-buoy systems for US Naval submarines

•Hand-soldered, tested, re-worked, and repaired electronic components on PCBs